Website Policies & Terms – Madhava's Soulful Taste

Privacy Policy

We respect your privacy and use your contact details solely for brand-related marketing. No third-party sharing without consent. You can opt out anytime.

Shipping Policy

Orders are dispatched within 5–6 business days. Delivery may take up to 30 days. We offer one free reshipment for undelivered goods. Claims for lost/damaged items require an unboxing video.

Refund Policy

No refunds. Damaged or defective products are eligible for replacement if claimed within 24 hours with proof.

Terms of Service

Using our website means agreeing to our policies. We reserve the right to update them anytime. Orders are accepted at our discretion.

Offers & Promotions

Promotions are time-bound, non-combinable, and subject to change or withdrawal without notice.

User Accounts

Users must keep login credentials secure. We are not liable for unauthorized access due to negligence.

Payment Security

Transactions are encrypted via SSL. We do not store payment details. Users must safeguard their payment information.

Intellectual Property

All website content is our property. Unauthorized use is prohibited.

Cookies & Tracking

We use cookies to improve user experience. You can manage them via browser settings.

User Reviews & Content

User reviews are subject to moderation. No offensive, misleading, or promotional content allowed.

Limitation of Liability

We are not liable for inaccuracies, website interruptions, data loss, or third-party links.

Force Majeure

We are not responsible for service disruptions due to unforeseen events (e.g., natural disasters, strikes, or pandemics).

Policy Updates

We may modify policies without prior notice. Continued website use implies acceptance of updates.

Grievance Redressal

For concerns, contact us at [email protected] or +91 9274684357. We aim to resolve issues promptly.